Customer Testimonials
Reyna came to do a mobile recall on my ca which was super helpful as I didn’t have to take my car in. While she was here, one of my customers was broken down in my parking lot and she helped him out as well. Thank you Reyna!!!!!
Dewey Service and Collision centers have always been a good fit for us. Very thorough and reliable
From my phone call first thing in the morning regarding an issue we felt made driving our vehicle long distances unsafe, the scheduler got us in within the hour. We met with Gina, who understood our situation and worked some kind of magic and got our car in for needed repairs.Within the hour the job was complete, and these grateful senior citizens were back on the road to Minnesota. A big thank you to Gina and to the Company for a culture that is second to none! Mike & Jacque
It was a factory recall. The service team made a house call. Everything was great.
Great service. Great sales person 😁
The covering under the motor and hooked between the front tires had come undone and was dragging. I drove in and they fixed it at no cost.
Josh was great, very informative and knowledgeable!
Dewey Ford in Ankeny is great. I bought my Ford Escape from them in 2024. They are great!!! Try them, you will be glad you did.
I arrived for a scheduled oil change 30 minutes early, my fault. But then, I was told they were running behind and it may take up to an hour and a half in addition to my 30 minute early arrival time. I was offered a ride to anywhere I may want to go, but I opted to wait. In all. I was there waiting 2 1/2 hours for my scheduled oil change. They were very nice about it, but still.....that's a long time to wait for a scheduled oil change.
They always keep our fleet moving smoothly.
Maddie was great from start to finish on buying our new SUV. She was great, down to earth and not your normal pushy salesmen! Highly recommend!!!
Great service
First-class service from start to finish! We recently purchased a Ford F150 King Ranch from Dewey Ford, and the experience was outstanding. Maddie Kiley took great care of us, answered all our questions, and made sure we felt comfortable every step of the way without any pressure. The entire team was attentive, knowledgeable, and wonderful to work with. If you're looking for a hassle-free car buying experience, look no further!
I enjoy the option that they come pick it up and drop it off. They also do a very thorough job of inspecting.
I loved all the service and the work of Wayne Glass
Had a great experience buying my truck at Dewey Ford! Maddie Kiley was awesome to work with and made the whole process super easy. Really appreciate all her help and would definitely recommend asking for her if you're looking for a new vehicle!
We had an amazing car buying experience with Dewey!! They were very transparent and did not try to upsale us. We were blown away by the friendly staff there and they made the experience so easy! We were only there for 2.5 hours at most! Gunner was awesome to work with! Would definitely recommend! Will gladly drive 2 hours to continue to work with them! Love my new Ford!!!
Able to get appointment in timely manner and work was performed timely too.
Very informative and professional staff.
Happy to have mobile service at my house saving me a trip to Ankeny By
I was impressed with the Sales man who helped me that day. He made sure that I was happy with my purchase and went over and above to get me what I needed on my trade. I’m very pleased with my experience at Dewy Ford
we took our 2019 ford flex in for a recall adjustment. they slotted us in the next day - big plus - and we’re very quick with the fix. we had just gotten home (from ankeny to the north side of des moines) when we received the text that it was finished. only downside was that, when we picked it up, the promised free car wash didn’t happen. that said, we were pleased, and will return for the next recall repair IF FORD EVER GETS THE NEEDED PARTS!! note: it was free, since it was a recall fix.
AI Booking made it harder because it got my name wrong and didn’t give information I provided over to the service advisor. Then than that all was excellent as expected like previous appointments
Great customer service, tech came out to my location and took care of the recall and checked over the vehicle and completed all repairs and communication was fantastic.
So great to have repair that is timely cost effective and very quick. Thanks to Dewey for helping us out!
Amos is the best service advisor. He takes the time to explain to you all of the repairs, provide you with constant communication, and does everything he can to make sure all of your concerns are addressed. Nothing but high marks here.
Paige did a great job was very professional and knew exactly what she was doing
Got home with oil dripping everywhere wasn’t offered any more than I am sorry/ya me too
I am continually impressed everytime I visit this dealer. The service advisor who checked me it goes bove and beyond to assure a great experience even when it is as simple as an oil change. It is nice to find a person who just wants to make customers happy.
Dewy Ford has treated me the best of any dealership around your sales staff as top-notch. The service work i've had done has always been quick and complete
Made the process quick, easy and very flexible to my schedule. Will for sure continue using Dewey for my service.
The service techs were prompt, explained everything and the service was completed as needed. It was also easy to schedule appointments online.
The team at Dewey Ford is outstanding! They are always pleasant and scheduling is simple. They even offer mobile services for some repairs. I always trust Dewey Ford for my vehicle!
I am happy with the services I had. The technician was one on the most knowledgeable people I have met.
Always great service. Have been a customer for 30 years. Never have had a problem.
They are kind and thoughtful. They did all they could to be sure I got what I wanted.
Friendly and efficient dealership. Large selection of vehicles. Service department is top notch. Worth the try.
No complaints all good vehicle is running good and service was good and satisfying and helpful
I had a great experience at Dewey Ford and am happy with my new Ford Maverick.
Don't care to write anything, but this is a pain in the xxx if I have to write anything
Dewey Ford is an excellent dealer for service, sales, and parts. They work on my vehicles exclusively and never had a bad experience. They communicate and always make sure to share the good and not so good news. I am always treated with respect, and I believe their prices are very fair for the work they do.
We bought our car and got complimentary oil changes. We love this service because the car is being picked up and dropped off during the day while we work. It also gets a full courtesy check and a car wash. We will definitely continue to use this service.
Easy internet sale, had no worries. Maddie and her team made sure I was taken care of.
I was very satisfied with Gina the representative for the dealership. She took notes and was very responsive with questions that I had given her. The work was done correctly and in a timely manner.
My service advisor, Gina Cahill is always very attentive to my service needs and that of my company.
Love the videos and updates on where my vehicle is at as well as recommendations.
Easy to work with, communicates very well and kept me informed during the entire time my truck was in for service! The service videos they use to showcase what’s wrong with my truck is an excellent touch and gave me full confidence that my truck was diagnosed correctly and my truck will be left good as new after it left the shop! Hats off to my service advisor Heather and the technician that did the work! Will always bring my truck to Dewey Ford for anything on my truck!
It started out not that great when i arrived and told them I only wanted a oil change not to do the recalls since I didn't have time to leave the car. So the greeter lady said it would be a 3 hour wait for a oil change because there were a few walk inside before me..I said I set this appointment up 4 weeks ago she said that's for just the recalls. So then the advisor spoke to me and said it maybe a few hours. So I waited. I was never asked what kind of oil I ... Read More DealerRater - Sep 2, 2026
Communication was clear and timely, While the work was done as expected. I appreciated how quickly they could address our issues.
Dewey Ford provided an exceptionally smooth overall experience when I bought my 2022 Chevrolet Silverado 2500HD. The entire staff was welcoming, and the administrative team made the final document signing and insurance verification completely stress-free. It is a highly efficient, well-run dealership that values its customers.
Faisal and Greg got a silly deal with a silly man. Love the new Jeep. Greg showed me how much he cares for his team members while providing a wonderful experience. He drove a hard bargain but we were able to find some middle ground. Big thanks to the staff members who helped out! Treat them right or I’ll see if they wanna come sell mortgages with me 😉
The staff is informational, considerate, and friendly. Their cordiality is remarkable. Great team of workers!
Excellent customer service from Craig. Went above and beyond to make sure I got exactly what I wanted
Dewey Ford service is top notch. The staff know you by name and do a great job.
Good service, although time waiting pushed out a bit longer than expected. No complaints otherwise.
We always receive great service. No problem getting a service date scheduled at this location. Keep up the good work.
Great experience from the start. I wanted something specific and they went and got it quickly. Excellent to work with!
Great staff , speedy service, I use them all the time. And bought my wife's Escape here.
The staff was very professional yet made you feel comfortable. They took the time to listen to what we wanted and did not try to sell us anything that was not what filled our needs. Unlike other dealerships they didn’t push their agenda or cars they wanted to sell. They also didn’t used high pressure sales tactics to try and upsell warranties after the sale.
Easy to use website for scheduling service appointments, clean facility, fast friendly services. Will return for future needs
The pickup and delivery service is great. I thoroughly recommend it. They were very pleasant and courteous and kept you updated
Salesperson was knowledgeable, helpful, speedy, very nice, polite, and not pushy. She found the vehicle I was there to check out and I purchased it.
Honored and expired oil change agreement and did oil change for my 2017 Pacifica. Much appreciated.
The salespeople they listen to what i I wanted and what I was looking for. Thank you Cara & Craig
Everyone was very friendly, caring and were very helpful in answering any questions that were asked.
Always a great experience dealing with Josh Subbert with the maintenance on my explorer. Always makes sure I am fully aware of what is going on
Any time I use the service team especially Josh Subbert, I am in and out and he listens and takes care of anything I need.
It was a great experience especially working with a out of town customer. That took a lot of pressure off of me hoping the job got done correctly
Customer service is above and beyond and I appreciate them so much. I highly recommend the
Had a great experience. Was welcomed immediately when I walked in. Very helpful getting my truck serviced.
The dealership was great from start to finish. They welcomed us with a wave as we parked for our visit. The stayed attentive and listened to our needs in narrowing down the vehicle. The leasing process was amazing and the finance lead took extremely great care of us. The entire process was amazing from start to finish and I would highly recommend this dealer to family and friends.
Dealership did an awesome job helping me select a replacement for my disabled truck. Fastest transaction I've ever had while buying a car.
Very good service. Service advisor Heather Beck was very good. She made the experience very easy and kept us informed during the service process.
Worked with Craig B. on a ‘26 Maverick with Lariat trim. He did a great job! Good incentives were available which made it easier to move forward with buying the truck.
I had my oil changed on a Saturday and they were behind. They don’t offer shuttle service on the weekend, but they got me an uber to go home to wait. Then got me an uber back to the dealership. Great service! I’ll definitely do business here when I’m on the market for a new car.
The service staff does a great job. I bring my work truck and my personal truck there for all my maintenance needs.
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