Customer Testimonials
Excellent service
Happy with the collision center service to replace my cracked windshield.
Our service advisor, Sydney is always friendly and helpful!
Was well taken care of by Josh Subbert when some issues that came up.
Everyone was super. Very impressed with the entire process. Painless!
Service was quick and I was informed of any issues personally. The video of the inspection was a great plus
My car was serviced on time and job completed in the time limit I was given.
Great experience
I have purchased quite a few vehicles in my life and Dewey is by far the most friendly place I have purchased from. Great customer service and seamless transaction. Will definitely purchase from them again.
Sales associate was very attentive/friendly and price for the vehicle we purchased was right.When we test drove though, car was not detailed well and areas needing paint touch up were not done or done poorly. Sales associate promised a full tank of gas and tank was near empty when we drove off the lot. So there are some concerns.
I had one of the greatest mobile experiences. The tech was very professional and made sure to keep me informed of everything and the time it would take to complete. I received photos of anything found wrong and was even asked if I wanted them to come back out and fill up my washer fluid as they had just ran out.
The service department did a great job with timing and communication while fixing my tire. I was also offered a loaner since would take a couple days to have my vehicle ready. Ty is the best!
Easy to schedule an appointment online and very efficient letting you know what’s wrong and fast, thanks to Ford
Enjoyed working with the staff. They were very knowledgeable. I love my new Explorer !
Maddie was PHENOMENAL! Truly the best car buying experience we’ve ever had. 10/10 recommend working with her!
Good quickly done thanks
Dewey Ford has been the best dealership we’ve ever worked with! From our amazing salesman Ed who has just recently helped us purchase our third vehicle from here to Jerrah in the amazing finance department! We couldn’t ask for a better place to purchase a new vehicle! Thank you!
Everyone is very helpful
Great customer service and amazing communication system.
Great service! Bill Tremell is the best Service Tech and the only reason I keep going back to Dewey Ford for service.
You had just the van I wanted and you helped me get it.
Best place to buy a vehicle. Craig and Marty were awesome.
Did an amazing job was finished quickly and was super friendly
Dewey did a fantastic job with the repairs, kept me informed and very friendly. I would definitely recommend
Amazing service and Gina is amazing to work with
Great service on my F150.
I really loved the pick up and drop off service. I am older and take care of my ill husband. This service was a god send for me.
Gavin King made the experience pleasant and smooth.
Great experience minus the scratches we found on the day of pick up, that were not there the previous day. We are waiting for a call to schedule a day to fix them. Hunter was great, highly recommend him.
It was good work
Dewey Ford and Jeep are the best dealerships i have ever experienced! Great professional service and good deals on new and used vehicles. I have bought 4 so far!!
I recently went to Dewey Ford for an oil change. They were busy but the associate was friendly and they performed the service quickly. The technician working on my vehicle took video of all things he noticed and items he recommended replaced. I really appreciate that feature of the service. It allows you to see first hand what they are looking at and recommending for any work done. Wouldn't hesitate to use them again.
Do less pushing add-ons after agreeing on price. Ask before adding cost rather than me catching those and asking for them to be removed.
Today I went in hoping to resolve some issues with my car, and I was assisted by Mariano Duncan. I wanted to get my car fixed, but I didn't have the complete details regarding my extended warranty and had no idea what steps I needed to take. I arrived feeling mentally and physically exhausted, as I had just come straight from work. Mariano understood my situation; he called the right people, arranged everything so that I wouldn't face any complications, and tailored the entire process to my specific interests and needs. In my opinion, he is by far ... Read More Google - Apr 28, 2026
If you’re looking for a dealership that sticks by you after you drive off the lot, this is it. I got an excellent deal on my car last October, and the service department has been incredibly reliable ever since. Scheduling is always quick and they actually have openings when you need them. Professional, timely, and fair. Shout-out to Rebecca and Ally!
The team at Dewey took care of me. They even discovered an issue unrelated to my initial issue and got it repaired.
Mainly people post to complain. I have been going to Dewey for 10 years now. They take great care of my vehicle. They listen. They understand the value of loyalty.
Good service. Reasonably priced
Good
Good, detailed explanation of my vehicle's condition.
Very happy with Dewey Ford! Found the exact Ford Bronco Sport we wanted at several locations. One was actually closer than Dewey. After comparing price and working with Maddie we decided it was worth the drive. I mentioned finding our vehicle to a freind “ near DesMoines”. His comment was “Dewey Ford? We bought our Ford there too!”.
I hate buying cars. The whole process is exhausting. Dewey Ford actually made it easy and stress free. Amber and Maddie handled my new Explorer purchase and were flat-out fantastic. No pressure, no runaround – just two people who knew what they were doing and actually cared about making it easy. They were kind, helpful, and kept things moving without wasting my time. I’ve bought a lot of vehicles. This was the best experience I’ve had doing it. Go see Amber and Maddie at Dewey Ford. You won’t regret it.
Amber was super helpful and nice! She made everything very easy! Thank you so much!
I recently purchased a new Ford Bronco from Sales Person Amber. She made the whole buying experience an absolute pleasure. She listened to my wants and needs and accommodated at every turn without being pushy or trying to upsale me. From the moment I walked into the building, the entire staff was welcoming and friendly. I would highly recommend the team at Dewey Ford. They have a customer for life.
Exactly with changing my oil. Lacey was AMAZING! She called me and let me know the progress of my oil and status of car. They met me and took my car to the shop which allowed me to stay and volunteer at the ARL! Then brought my car back. Totally appreciate them being cognitive about my time. Mechanic was careful with the cleanest of my car. Total great service, thanks everyone!
All was good when I was dealing with Sydney. She did a great job, taking care of everything. Thanks again!!!
Great people, very knowledgeable, and extremely helpful with everything. 10 out 10 experience!
Services advisor handle my emergency repair extremely well. She did a great job prioritizing my case. I highly recommend.
Quick & Easy transaction.
They are a very good dealership in sales and finance even with the collision center at Dewey Ford very very good
Recently purchased a 2024 Ford Bronco Sport with this dealership. I have purchased many vehicles over the years, but this was by far this best experience that I had from start to finish. Maddie, my sales person showed outstanding customer service throughout the process ensuring my needs were met. I process took less than 2 hours and I was on my way with an excellent car! She was EXCELLENT and I encourage others to ask for her. I sure you will get the same routine, reliable, and repeatable customer service. Thanks Maddie!!!
I had my AC system serviced/repaired. Very reasonable cost, excellent and quick service. Customer service was the best I've ever had. I'll definitely come here again.
Every time I go to service for service work excellent!! 10 out of 10 stars every time!!
We were very happy with our salesperson Kevin. He was enjoyable to visit with, very knowledgeable, and had good customer focus. He deserves a 5 rating! The new car sales manager initially seemed unsympathetic with our issues on the overall delays, and changes in economies (tax incentives) with time, but he came around in the end and we are satisfied with the overall experience.
Working from out of state and truck broke down. I had to rent a truck and called for an appt. I took the truck and dropped it off the night prior. One week later they still haven’t even started on it. I am stranded cause I have to take the other truck back. Terrible service but at least since they never started on it so there was no cost. Why give me an appt if you are going to leave my truck outside for a week? I will have to go somewhere else
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Edit** service Mgr got involved and ... Read More DealerRater - Sep 2, 2023
Had a great experience at Dewey Ford no pressure at all very nice and informative